Hello, I'm Kim – a UX/UI Designer with a track record of leading complex, cross-functional projects.
I’m currently a Senior Product Designer at Loblaw Digital in Toronto, ON.

Account Creation

Improving the account creation experience for people who want to manage their prescriptions and book pharmacy services online.

Research
UX
UI

App Feature Development

Designing and validating new features that meet the needs of MG healthcare professionals.

Strategy
Research
UI

Experience Strategy

Reimagining the way people research, choose, and purchase tires online.

Strategy
Research
UX

Website Redesign

Leading a team through three months of collaborative sprint design and development.

Research
UX

Account Management

Creating a centralized area where patients can make updates to their profile information, manage their data, and other account-related settings.

UX
UI

Accessible Design

Developing an educational course for product managers, designers, and developers to learn the essential guidelines and techniques for designing accessible products.

Strategy
UX
UI

Design Systems

Evolving and maturing the Digital Health design system.

Strategy
UX
UI

Medication Locator

Redesigning how people find which nearby pharmacies have their medication available.

UX
UI

Customer Journey Map

Delivering a visual representation of a patient's journey with digital pharmacy to help inform the product road map.

Strategy
Research
UX
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